How can we help?

Contact Us

For any questions, bug reports, or feedback, email us at support@myrutin.app. We aim to respond within 1–2 business days. Yearly subscribers receive priority support.

Frequently Asked Questions

Is rutin free to use?

Yes — rutin is free forever with no credit card required. The free plan includes unlimited routines, water intake tracking, sleep tracker, and gamified alarm. Premium features like Pomodoro, breathing exercises, analytics, period tracker, and soundscapes require a subscription.

What's included in the Premium plan?

Premium unlocks the full rutin experience: full analytics & habit insights, Pomodoro focus timer, guided breathing exercises, period tracker, 8 ambient soundscapes, and premium wellness articles. Choose monthly ($4.99/mo) or yearly ($39.99/yr — saves 33%).

How does the 7-day free trial work?

When you start a Premium subscription you get 7 days completely free — no charge. If you cancel before day 8, you will not be billed. Your trial is managed entirely through your Apple ID, so there are no surprise charges.

How do I cancel my subscription?

You can cancel at any time through your Apple ID Settings:

• Open Settings on your iPhone.
• Tap your name at the top, then tap Subscriptions.
• Select rutin and tap Cancel Subscription.

After cancelling, you keep Premium access until the end of the current billing period. Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.

How do I restore my purchase?

If you reinstall rutin or switch to a new iPhone, open the app and go to Settings → Subscription inside rutin, then tap Restore Purchase. Make sure you are signed in with the same Apple ID used to purchase the subscription.

Is my data private?

Your data stays on your device — full stop. rutin does not upload your habits, sleep logs, cycle data, or any personal information to external servers. There are zero ads and zero data selling. See our Privacy Policy for full details.

Does rutin work offline?

Yes. Everything in rutin works without an internet connection — logging routines, playing soundscapes, running the Pomodoro timer, and tracking sleep. No Wi-Fi needed.

What devices and iOS versions does rutin support?

rutin is available on iPhone running iOS 17 or later. An Android version is not currently planned.

I found a bug. How do I report it?

Email support@myrutin.app with a short description of what happened, which iPhone model you're using, and your iOS version. Screenshots are always helpful. We investigate every report.

I have a feature request. Can I suggest something?

Absolutely — we love hearing from users. Send your ideas to support@myrutin.app. We review all suggestions when planning new features.